100ji FAQ — Frequently Asked Questions Answered

You must be at least 21 years old to register and play at 100ji. This is a legal requirement under PAGCOR regulations. You confirm your age during registration and again when you submit your government-issued ID for identity verification. Accounts found to belong to players under 21 will be immediately closed and any balance returned to the payment method used.

KYC at 100ji requires you to submit a clear photo of a valid Philippine government-issued ID — National ID, passport, driver's licence, UMID, SSS card, PRC ID, or Voter's ID. The name on the ID must match your registration details exactly. Upload it from your account settings after logging in. Verification typically takes 24–48 hours. You can play and deposit while KYC is pending, but withdrawals require successful verification before they are processed.

Yes. To update your registered mobile number or email address at 100ji, log in and go to Account Settings. You will need to verify your current contact details before the change is applied. If you no longer have access to your registered number or email, contact support@100ji.best with your account information and a copy of your government ID for manual verification first.

No. Each individual is permitted only one active 100ji account. Creating a second account — whether intentional or accidental — violates the Terms and Conditions and can result in both accounts being suspended along with forfeiture of any associated balances or bonuses. If you have accidentally created a duplicate account, contact support@100ji.best immediately to have it resolved without penalty.

Log in to your 100ji account and go to the Deposit section. Select GCash or Maya as your payment method, enter the amount you want to deposit, and confirm. You will be redirected to the GCash or Maya payment screen to authorise the transaction. Most GCash and Maya deposits reflect in your 100ji balance within a few minutes. The minimum deposit is ₱100. There are no deposit fees charged by 100ji.

100ji accepts the following Philippine payment methods: GCash, Maya, GrabPay, Coins.ph, BDO online banking, BPI online banking, UnionBank online banking, InstaPay, PESONet bank transfer, and Visa/Mastercard debit or credit cards. All transactions are processed in Philippine Peso with no currency conversion. The payment method used for deposits must be registered under your own name to match KYC requirements.

The minimum deposit at 100ji is ₱100. This is low enough for players who want to start small and get familiar with the platform before committing more. There is no maximum deposit limit set by 100ji, though payment providers like GCash and Maya have their own daily transaction limits that may apply. Check your e-wallet's limit settings if a large deposit is declined.

GCash and Maya deposits are typically instant, but occasional delays of up to 15 minutes can occur during peak network traffic. Bank transfers via InstaPay usually take a few minutes; PESONet transfers can take up to one business day. If your deposit has not reflected after 30 minutes for e-wallets or the expected time for bank transfers, contact support@100ji.best with your transaction reference number and the date and amount of the deposit.

100ji does not charge any fees on deposits. The full amount you deposit will land in your 100ji account balance. Some payment providers — particularly credit card issuers — may apply their own cash advance fees for transactions classified as gambling, but this depends entirely on your card issuer's policy. E-wallets like GCash and Maya typically do not charge sender fees on these transactions.

Log in to your 100ji account and go to the Withdraw section. Select your preferred withdrawal method — GCash, Maya, or your verified bank account — enter the amount, and confirm. Withdrawals are processed to the same payment method you used to deposit where possible, in line with anti-money laundering requirements. KYC must be completed before any withdrawal is processed. GCash and Maya withdrawals are typically faster than bank transfers.

Withdrawal processing times at 100ji vary by payment method. GCash and Maya withdrawals are typically processed within a few hours once approved during business hours. Bank transfers take one to three business days depending on the receiving bank. Withdrawals submitted on weekends or public holidays are processed on the next working day. If your withdrawal has not arrived after the expected period, contact support@100ji.best with the transaction reference number.

Yes, there is a minimum withdrawal amount at 100ji. The exact minimum depends on the payment method selected and is displayed at the time you initiate the withdrawal. Typically, e-wallet withdrawals have a lower minimum than bank transfer withdrawals. Always check the Withdraw section of your account for the current minimum that applies to your chosen method before submitting a request.

Common reasons a 100ji withdrawal may be declined include: KYC verification not yet completed, active bonus wagering requirements not yet met, payment account name not matching your registered name, requesting withdrawal to a method not previously used for deposits, or a pending account review. 100ji will notify you of the specific reason for the decline. If you are unsure, contact support@100ji.best for clarification before resubmitting.

Your 100ji welcome bonus is triggered by your first qualifying deposit after registration. Make sure to opt in to the welcome bonus offer before or during your first deposit — the Promotions section of your account will show the available offer and opt-in button. Read the full bonus terms carefully before opting in, particularly the wagering requirements, minimum eligible deposit amount, qualifying games, and the validity period. Not all deposit amounts or payment methods may qualify.

A wagering requirement — sometimes called turnover or playthrough — is the number of times you need to wager your bonus amount before the resulting winnings can be withdrawn. For example, if you receive a ₱1,000 bonus with a 20x wagering requirement, you need to place total bets of ₱20,000 using that bonus before the winnings become withdrawable. Different games contribute different percentages toward wagering — slots usually contribute 100%, while table games may contribute less or nothing. Always check the specific contribution rates in the bonus terms before choosing which games to play.

If your 100ji bonus expires before you meet the wagering requirements, the remaining bonus balance and any associated winnings that have not yet been cleared will be forfeited. The expiry date for each active bonus is displayed in your account's Promotions or Bonuses section. To avoid this, make sure you read the validity period before opting in and plan your sessions accordingly. If you have questions about a specific bonus, contact support before it expires.

Yes. Beyond the welcome bonus, 100ji runs a regular schedule of promotions for existing verified members — including reload bonuses, cashback offers, free spins on featured slots, and sports betting boosts. These are personalised based on your activity and are displayed in the Promotions section after you log in to your 100ji account. You can also opt in to promotional email notifications in your account settings to stay updated whenever new offers go live.

100ji carries a large game library across multiple categories. Slots include JILI games — one of the most popular providers among Filipino players — as well as progressive jackpot slots where prize pools can reach significant amounts. Live dealer games cover baccarat, roulette, blackjack, sic bo, and more, streamed in real time. There is also a table games section, keno, and a full sportsbook. The complete library is accessible after logging in to your 100ji account.

JILI is a game provider that has built a strong following among Filipino online casino players. JILI slots are known for colourful, fast-paced gameplay, relatively accessible bet sizes starting from small amounts in PHP, and mechanics like free spins and multipliers that Filipino players tend to enjoy. The JILI library at 100ji includes dozens of titles — you can browse them directly from the JILI Slots page. Individual RTPs vary by title and are available in each game's info panel.

Jackpot slots at 100ji include both fixed jackpots — where the top prize is a set amount — and progressive jackpots, where a portion of each bet placed by players across the network contributes to a growing prize pool. Progressive jackpot slots can accumulate large prizes over time. To be eligible for the jackpot on most titles, you typically need to place a bet above a minimum threshold. The current jackpot amount is usually displayed directly on the game tile or within the game interface. Browse the full selection on the Jackpot Slots page.

Live dealer games at 100ji are streamed in real time from a studio or land-based casino floor. You place bets through the interface on your screen, and the result is determined by the physical dealer — not a random number generator. This gives you the feel of a real casino from your phone or browser. A stable internet connection is recommended for the smoothest experience. Available tables include baccarat, roulette, blackjack, and more, at various bet limits to suit different budgets in Philippine Peso.

100ji covers a wide range of sports and markets. Basketball — particularly the NBA, which is hugely popular among Filipino bettors — has extensive coverage with game lines, player props, and live betting. Football covers the Premier League, La Liga, Serie A, Bundesliga, and international tournaments. MMA covers UFC and ONE Championship events. Esports markets include Mobile Legends: Bang Bang, Dota 2, CS2, and Valorant. Dedicated pages for each sport are available: NBA Betting, Football Betting, MMA Betting, and Esports Betting.

Yes. 100ji offers live in-play betting on selected events across basketball, football, MMA, and esports. Live betting allows you to place wagers on an event that is already in progress — odds update in real time to reflect the current state of the match. This is popular among Filipino bettors who like to watch a game and bet based on how it is playing out. Live betting markets may differ from pre-match markets, and odds can change quickly so it is important to confirm your bet before submission.

100ji offers a range of bet types across its sportsbook, including moneyline (straight win/loss), point spread/handicap, over/under (totals), first-half and period betting, player and team props, and parlay/combination bets where you combine multiple selections for a higher potential return. Specific market availability depends on the sport and event. Live betting markets are a subset of available bets and open once the event starts. Check the sportsbook after logging in for all current markets.

Go to the 100ji login page and click "Forgot Password." Enter your registered mobile number or email address. A reset link or OTP will be sent to you — follow the instructions to set a new password. If you cannot access either your registered mobile or email, contact support@100ji.best with your account details and a copy of your government ID for identity verification before a manual reset is processed.

Act immediately. Change your 100ji password right away from Account Settings. If you cannot access your account, use the Forgot Password option or contact support@100ji.best to request an emergency account lock. Include the subject line "Urgent Security — Account Compromise" along with your registered mobile number. The support team will freeze the account while the situation is reviewed. Also change your password on your email and GCash/Maya if you use the same password anywhere — do not reuse passwords across services.

Log in to your 100ji account and go to Account Settings — Security. From there you can enable OTP-based two-factor authentication, which sends a six-digit code to your registered Philippine mobile number every time you log in from an unrecognised device. 2FA is strongly recommended for all 100ji members, especially those who use GCash, Maya, or bank accounts for transactions. Enabling it takes less than a minute and significantly increases your account's security.

The only legitimate 100ji website is 100ji.best. Always type this address directly into your browser — do not click links in unsolicited SMS, Messenger, or email messages claiming to be from 100ji. The 100ji support team will never ask for your password or OTP under any circumstances. If you receive a suspicious message, do not click any links and forward it to support@100ji.best for verification. Phishing sites can look identical to the real platform, so always check the URL bar.

Log in to your 100ji account and go to Account Settings — Responsible Gaming. You can set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately. Raising a limit applies a waiting period to prevent impulsive decisions. Setting a deposit limit before your first gaming session is one of the most effective habits a responsible player can build. More details are on the Responsible Gaming page.

Self-exclusion at 100ji suspends your account for a period you choose — from one month up to five years, or permanently. Once activated, you cannot log in, deposit, or wager for the duration. All marketing communications are also suppressed. Self-exclusion cannot be reversed before the chosen period expires. To activate it, go to Account Settings — Responsible Gaming, or email support@100ji.best with the subject "Self-Exclusion Request." Your remaining balance is held securely and available for withdrawal after the period ends.

A cooling-off period at 100ji is a short-term break from the platform — available in 24-hour, 48-hour, one-week, or one-month options. During the cooling-off period, your account is suspended and you cannot log in, deposit, or wager. It is designed for players who need a brief pause without the longer commitment of self-exclusion. The cooling-off period cannot be shortened once activated. Activate it from Account Settings — Responsible Gaming, or by contacting support.

If you feel that gaming at 100ji — or elsewhere — has moved from entertainment to something causing financial or personal harm, please reach out. You can activate self-exclusion immediately from your account settings. The 100ji support team at support@100ji.best is trained to handle responsible gaming requests confidentially and without judgment. The Responsible Gaming page has a full self-assessment tool, warning signs to watch for, and detailed guidance on all available tools.